Renew a registration to work with vulnerable people

Renew a registration to volunteer or work with vulnerable people including children.

Renewing online takes about 30 minutes.

Key info

You must renew online.
The earliest you can renew is 30 days before your expiry date.
If your registration expires, you cannot work or volunteer with vulnerable people or children.
Registration is valid for 5 years.

Get started

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Please visit Consumer, Building and Occupational Services to renew a registration to work with vulnerable people

About renewing a registration to work with vulnerable people

You will receive a renewal notice by email or SMS before your expiry date.

If your registration expires, you can still renew up to 30 days after your expiry date. Your registration will start from when your renewal is approved.

If you do not renew within 30 days from the expiry date, you will need to complete a new application. You will not be able to work or volunteer with vulnerable people until you are re-registered.

If your information has changed (such as a change in any relevant criminal history), your renewal may take longer to process.

Your photo is valid for 10 years. If your photo is due to expire you must visit a service centre and have a new one taken as part of your renewal.

A copy of your receipt is available under 'Fees/Payment' in My Registration. You will need:

your registration number
last name
date of birth
your phone or email address to receive a code.

How to renew

What you need to renew

There is a full list of the information you need at the start of the online renewal form.

If you do not want to pay the fee online, you can make the payment at a service centre.

To make a payment only at a service centre, you must:

bring your online receipt or reference number
pay the renewal fee.

To make a payment and have a new photo taken at a service centre, you must:

bring your online receipt or reference number and your identity documents with you
pay the renewal fee (if you haven't already paid online)
have your photo taken.

Can I renew?

You must have a current registration to work with vulnerable people (or one that has expired within the last 30 days).

Proving your identity

You do not need to prove your identity unless:

you request a new photo to be taken (optional), or
your most recent photo was taken more than 10 years ago

There are 2 ways to prove your identity for a photo to be taken:

1. Your registration to work with vulnerable people card

You can show your registration to work with vulnerable people card, even if it expired up to 2 years ago.

2. Provide a current photo identity document

If you're unable to provide the original document, a copy must be certified by a Commissioner for Declarations or a Justice of the Peace (JP).

Photo identity documents (show one of these)

Australian passport
Australian Government issued ImmiCard (with a photo)
Current Australian driver licence, learner permit or provisional licence issued with a signature and photo and the same name as claimed
Current overseas passport with a valid entry stamp or visa
Current proof of age or photo identity card issued by an Australian Government agency in the name of the applicant, with a photo
Current Australian Shooters or firearms licence showing a signature and photo (minor or junior permits or licences not accepted)
A current student identification card with a signature or photo (for persons under 18 years of age with no other primary identification documents).

In addition to the above, if your name has changed you must provide one of the following documents:

Change of Name Registration issued by Births, Deaths and Marriages; Deed Poll or overseas issuing authority
Marriage Certificate issued by Births, Deaths and Marriages (or interstate/overseas registry office equivalent) Note: church or celebrant issued certificates are not accepted
Divorce papers issued by Court, indicating the name being reverted to
Guardianship Order
Relationship certificate
Adoption papers issued by Court